Your PrivacyDM-918, Economical Multimeter

Is it safe to use my credit card?

Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the MerchandiZer (tm) system which utilizes industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone or fax at the numbers below. All account information submitted to us is safely isolated from unauthorized Internet access.

Sales Tax

Sales tax will only apply to residents of the US States of Colorado and Iowa, but not to any other US state or the rest of the world.

How can I pay for my order?

We accept the main credit cards. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check, please send it to the name and address given below.

What if I need to return my order?

You may return an item in its original condition for a refund or credit within 15 days of receiving. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection.

What if you don't have all of the items in stock?

In the rare event that an item you ordered is out of stock, we will e-mail you to determine if you wish us to back-order or cancel your purchase.

What is your policy on Privacy?

We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail message to the address below. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

How do I track my order?

When your order is shipped we will send a tracking number to the email address you provided us. We will also provide the appropriate link that will allow you to track your order online.

Precision Diagnostic Instruments
7581 W 103rd Ave.
Westminster, Colorado 80021

Phone: (303) 650-5638
Fax: (303) 650-1238